Security and Fair Gaming
1. FRAUD PREVENTION
Cherry Gold Casino is fully dedicated to fraud prevention. We have established a state-of-the-art security center to ensure that we are second to none in the industry. However, threats still exist, and so it is important to be aware of them.
2. ACCOUNT INFORMATION
It is important to keep your account information and password in a safe place. Treat it like your bank account information. Cherry Gold Casino will never ask you to provide your password or banking information (credit card data, bank account, or e-wallet data).
3. ACCOUNT VERIFICATION
All Cherry Gold accounts are subject to verification before any withdrawal is cleared.
When you deposit or request a withdrawal, you may need to supply suitable proof of identity such as:
- A colored copy of a valid ID (front and back).
- A utility bill or official document showing the player's name and current address, dated within the last three months.
- Photos of the front and back of all credit/debit cards used for deposits, showing only the first 6 and last 4 digits, expiration date, cardholder's name, and signature while concealing the CVV.
- BTC wallet details and/or Bank Wire details.
The requested documentation is required to verify that the bearer of the funding option(s) is the account holder. We understand that this may come as an inconvenience, yet this procedure exists in order to ensure a safe online environment.
Through this way we also safeguard customers, ensuring that no one else other than the customer is utilizing the account, depositing and withdrawing. When forwarding documents, make sure you blackout any sensitive data. We only need to confirm personal and financial information.
If you have any questions about Banking Security or the Withdrawal Policy, please do not hesitate to contact our Customer Support Center at any time, 24 hours a day, 7 days a week. Our Casino Hosts will be more than happy to help you!